Installation Links:

iOS (iPhone/iPad) Installation Instructions

Android Installation Instructions

PC Installation Instructions

Mac Installation Instructions




WebWatcher for iOS Installation Instructions (Approx. 5 Minutes)





1. Log into your WebWatcher account here: https://login.webwatcher.com Username is the email you signed up with and password is provided upon signup.
2. Click the Add New iPhone/iPad icon under Available Licenses.

3. Enter the Apple ID & Password of the iOS device you want to monitor then click “Submit”

4. Check the box next to the device you want to monitor, then click “Register.”



If the device you are looking to monitor is not listed here, this means it has never backed up to iCloud. (Please see iCloud setup instructions below).

*Please note you can only monitor the number of devices for which you have purchased a license. You will need to buy a separate license for each device you want to monitor.
5. Once the device is successfully registered you can click “Request Data” under the monitored device.

6. Click “Request Data.” This will manually pull data from the most recent iCloud backup.



7. Your data has been requested successfully! You will be notified via email (the email address provided upon signup) when your data is available to view (which typically takes 1-6 hours).



8. VERY IMPORTANT: In order to see recorded data you will login to https://login.webwatcher.com
9. If for some reason the iCloud credentials do not work, or they do work but you are not receiving data then click HERE for our Knowledge Base article.

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WebWatcher for Android Installation Instructions (Approx. 5 Minutes)



Please note: The Android operating system has subtle differences in appearance and layout across different devices. If the installation process on your device is not consistent with our instructions, and you need assistance, please access our LiveChat now (by clicking the button below) to have a technician walk you through installation. We are here 24/7 to help you.



If you purchased WebWatcher for Android, please follow the installation instructions below:
1. From the Android device you wish to monitor enter the URL below into the device's browser (Google Chrome):

www.getati.com/a.htm

Once the page loads click the download link.

*If prompted at the bottom of the screen, click “OK” to continue installation and then click OPEN to launch the App. Please note, if you miss the window to click “Open” on the screen you can find it by swiping down from the top to open the notification drawer (see image on right).



2c. If prompted, select Settings and toggle Unknown Sources to ON from the Lock Screen And Security page. Click OK at the prompt to allow installation of the App. If you get lost, go to My Files > Installation Files > click on a.apk to continue the install process.



3. Select "Install" and then select "Open" to install the App (WARNING: DO NOT CLICK “DONE”). If you get lost, go to your App list and locate WAndSec and select to open it to continue the install process.



4. Select "Child's" device when prompted.



5. You’ll be prompted to enter the WebWatcher username (full email address) and password. Please accept the terms and conditions and select “Submit”.



6. On the "Activate App Supervision" page click "Activate Now" and then select WAndSec and toggle Allow usage tracking to ON.



7. On the "Activate Web Supervision" page click "Activate Now" and then select WAndSec and toggle this to ON. Click OK at the prompt.



8. On the "Activate Device Administrator" page click "Activate Now" and then select Activate for WAndSec.



9. On the "Viewing Recorded Data" page click OK Got it! after reading the page.



10. Click "Hide App" to hide the App icon on the device.



11. VERY IMPORTANT: Locate the a.apk file in My Files and remove it from the device. Select My Files > Installation Files > Long Press a.apk and select "Remove".



12. In order to see recorded data you will login to https://login.webwatcher.com.
13. NOTE: Typically after installation it may take up to 15 minutes initially before data will appear in your login.webwatcher.com account.
14. NOTE: In order for WebWatcher to run in stealth, you must remove or disable Lookout Security. To determine if Lookout is installed and then to disable it please click the link below and follow the instructions: How to Disable or Uninstall Lookout Security




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WebWatcher for PC Installation Instructions (Approx. 5 Minutes)





If you purchased WebWatcher for PC, please follow the installation instructions below:
1. From the Windows PC computer you wish to monitor, log into your WebWatcher account (https://login.webwatcher.com). Username is the email you signed up with and password is provided upon signup.
2. Click the Add New PC icon under Available Licenses.

3. You will be asked if you are on the device you want to monitor. Click “Yes” to continue the installation.

4. Please skip to step #5 if no anti-virus is installed on the target device: If anti-virus is installed on the target device it is recommended (though not required) to set exclusions for our software to ensure optimal performance. During the Anti-virus settings pop-up, select the "Click here to view anti-virus instructions" link, or click (here) to locate instructions for your specific antivirus software. Follow these instructions and proceed with the download and installation. If you do not have any anti-virus installed on the target device, please scroll down to the bottom of the Anti-Virus Settings pop-up and proceed to the next step. If you need any assistance settings exclusions please click the LiveChat button below for 24/7 assistance.





5. Click “Continue”

6. Click “Download”



Once, the file has downloaded click the awinstaller.zip to open the file.



When you click the downloaded folder as shown above, your download folder should automatically open. Once opened, double-click the .exe file that appears on the screen to start the installation of WebWatcher for PC.

7. If prompted to allow this app to make changes to your device, click “Yes” otherwise proceed to step 9.

8. The setup wizard will start. Follow the instructions in the wizard to complete your installation.











9. VERY IMPORTANT: In order to see recorded data you will login to https://login.webwatcher.com.
10. NOTE: Typically after installation it may take up to 15 minutes initially before data will appear in your login.webwatcher.com account.
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WebWatcher for Mac Installation Instructions (Approx. 5 Minutes)





If you purchased WebWatcher for Mac, please follow the installation instructions below:
1. From the MAC computer you wish to monitor, log into your WebWatcher account (https://login.webwatcher.com). Username is the email you signed up with and password is provided upon signup.
2. Click the Add New Mac icon under Available Licenses.

3. You will be asked if you are on the device you want to monitor. Click “Yes” to continue the installation.



Click "Download"



4. Click on the .dmg installer at the bottom of browser window. Then click on WebWatcher for Mac.pkg on the following screen. The setup wizard will start; follow the prompts on the screen to complete the installation.

































5. VERY IMPORTANT: In order to see recorded data you will login to https://login.webwatcher.com.
6. NOTE: Typically after installation it may take up to 15 minutes initially before data will appear in your login.webwatcher.com account.
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